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Policies

Thank you for selecting Chef Nellie’s Catering for your future event. To ensure proper accuracy for your event, please review our policies, terms and conditions below.

Click the links to view our Contracts, order forms, and payment options.

Catering Services Terms and Conditions

Pricing

To guarantee your private or Corporate function, 25% of the anticipated total cost is required at time of booking (unless other arrangements have been made in advance). Remaining Balance is to be paid seven (7) days prior to the date of function, (unless other arrangements have been made in advance & in writing).
Form of Payments accepted: Cash, Check, Visa, Master Card, American Express or Discover. Credit card deposits and payments can be made on this website. Additional charges will be incurred when an event time exceeds the scheduled time, additional meal service personnel, or any other goods /services.
Signature on Contract is required.

Client can perform any alterations/revisions to said contract up and until ten (10) days prior to event. Final head count for private events is due and must be conveyed to us ten (10) days prior to function. This number is considered your minimum guarantee attendance and cannot be lowered after that date. We will accept any increase in guarantee number until 5 days prior to event.

Price Guarantees

Prices are firm for catering events held within six months of the date of contract, unless list price/market price of items increases by greater than 15% and any State and Government tax increases.

All prices are subject to 6% state sales tax (unless you provide proof that you represent a tax exempt organization) All buffet service whereas staff is present is subject to an 16% Administrative Fee (For clarification of this fee; refer to our Question & Answer link to the left of this page)

Cancellations

In the event of the cancellation of your scheduled event within thirty day’s of your booking date, your deposit will be returned – less a 25% handling charge. After thirty day’s from booking date – your entire deposit is non-refundable. If booking date occurs within thirty days of your event, your deposit is non-refundable. In the event of the cancellation occurring within seven day’s of your booked event, you will be liable for the entire event balance.

Catering Performance

Performance of this agreement is contingent upon the ability of the Caterer to complete the same and is subject to disputes, strikes, accidents, transportation, availability of foods, beverages or supplies and other causes whether enumerated herein or not. Beyond the control of the Caterer preventing or interfering with the performance of this agreement. Caterer’s liability shall be limited for any breach or non-performance of the agreement or any part thereof to the amount paid for the initial deposit. Caterer shall not be liable for damages, consequential or otherwise other than for the return of the referenced deposit. Caterer is not responsible for damage or loss of any personal property at your event premises. You are responsible for the damages, theft, breakage and/or loss at or to the premises.

Food Service

At the time of the event an actual count will be made of those attending and payment in full will then be made for any additional persons attending beyond guaranteed attendance. Dietary substitutions can be made available at time of booking. Persons receiving substitute meals must be identified by a special ticket. Any overage on the guarantee guest total may result in a different food item being served.

At the discretion of Chef Nellie’s Catering staff, leftover cooked food may remain with client whereas on site refrigeration is accessible to our staff. After which Client assumes all liability resulting in failure to properly maintain safe food temp’s and storage of food.
See Questions & Answers link for further clarification

Liability

Chef Nellie’s Catering reserves the right to inspect and control all functions. Waiver of Liability; the client agrees to irrevocably and unconditionally release Chef Nellie’s Catering from liability, claims, actions and causes of action arising out of or related to any loss, damage, illness, death or injury sustained by any participant in connections with any food, services, personnel, beverages, rental items not directly provided by Gary’s Catering Inc.

Privacy Policy

General Information
Chef Nellie’s Catering respects the privacy of every individual who visits our site. This privacy policy outlines how we will use the information you provide to us. This statement also will instruct you on what to do if you do not want your personal information collected or shared when you visit the website of Chef Nellie’s Catering.

Individually Identifiable Information
Chef Nellie’s Catering will not collect any individually identifiable information about you such as your name, address, telephone number, or email address unless you provide it to us voluntarily. If you do not want your individually identifiable information collected, please do not submit it to us. If you have already submitted this information and would like us to remove it from our records, please contact us at the e-mail address or phone number listed on this website. We will delete your information from our existing files. When you do provide us with individually identifiable information, we may use that information in the following ways unless stated otherwise including but not limited to: we may store and process it to better understand your request for services; we may use it to send you information which you requested, we may use it to contact you.

Non-Individually Identifiable Information
In some cases, we may collect information about you that is not individually identifiable. Examples of this type of information include but are not limited to the type of internet browser you are using, the type of computer operating system you are using and the domain name of the website site from which you linked to our site or advertisement.

Links to Other Sites
This website may link to websites maintained by outside organizations. Please be aware that these third-party websites are governed by their own privacy policies and do not fall within this policy. This company is not responsible for the content or policies maintained by these websites. Please familiarize yourself with the privacy policy of any third-party website you visit, as it will govern any information you submit through that website.

Information Sent by Way of the Website is Not Secure
Any information sent by Chef Nellie’s Catering by internet e-mail or through the website is not secure and is done so on a non-confidential basis. Any information you send this company over the internet, either through this website or via email is done at your own risk.

Sending Information Does Not Form an Relationship
Transmission of information from this website or through the internet does not create a contractual relationship between you and Chef Nellie’s Catering, nor is it intended to do so. The transmission of the website, in part or in whole, and/or any communication with us via internet or e-mail through does not constitute or create a contractual relationship between us and any recipients.

Miscellaneous Information

  • Tax Exempt Groups must supply their tax exempt certificate upon booking event.
  • VENUE setup including rental equipment, centerpieces etc is considered a service enhancement that is available for an additional fee. Rates vary depending upon extensiveness of setup and can be discussed with us.
  • If your event contains rental equipment (tables, chairs, linen, tents, dance floors etc), a Rental Delivery & Pickup Fee will be assessed: $30-50 rates vary due to proximity of site location to headquarters.
  • Cake Scoring & Plating Service is $75. Waived for events greater than 100 attendants
  • Sit down & Family Style service is available for additional fee. Please discuss with our Catering Director or Event Coordinator.
  • Delivery/Fuel Fee is applicable on all events that are greater than 40 miles round trip from our headquarters in Harrison Twp. Fees are $25 and up depending upon venue proximity to our headquarters.
  • Additional Labor Fee applicable for any additional staff or extended service hours requested by client. Travel time will be assessed to requested time frame of the above services.
  • Chef Nellie’s Catering offer Taste Testing Appointments for weddings and other joyous occasions. Please discuss your options with Chef Nellie. (subject to availability; please refer to Questions & Answers link)
We take great pride in our food creations. If for any reason you are not satisfied, we will remedy the situation quickly and courteously.

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Service Area

  • Macomb County
  • Saint Clair County
  • Oakland County
  • Wayne County
  • Washtenaw County
Click here for full service area list

Location

Harrison Twp, MI 48045
Phone: (586) 231-5452
Payment Options